Independent counsel for navigating a rapidly changing tech policy ecosystem, for private and public sector partners.
Heatherlume LLC provides consulting, advisory, and analytical services in digital policy, trust, and safety, for teams navigating content moderation, platform risk, and the regulatory landscape shaping their decisions.
Start a conversationWhen you work with Heatherlume, you work with a bench of senior experts in tech policy, safety by design, trust, and accountability.
The firm exists to bring senior, independent judgment to organizations working through difficult questions in digital policy and trust & safety: where the risk actually sits, what the regulatory environment expects, and how to build systems that hold up under pressure.
Based in Arlington, Virginia, within easy reach of the policy conversations shaping this work.
Focused engagements, scoped to the question in front of you.
Understanding and preparing for the digital policy landscape shaping your product and business decisions.
Building or refining the systems, escalation paths, and policies that keep a platform and its users safe.
Independent review of moderation systems, edge cases, and policy gaps before they become incidents.
Retained support for teams who want an experienced outside perspective on hard, recurring calls.
Available as a standalone engagement or integrated into a larger project, checking policies and practices against the regulatory landscape you operate in.
Building institutional capacity through trainings and workshops in tech policy, trust and safety, and safety by design.
Understand the mission, the challenges, and the users, and where the real risk sits.
Deliver clear, specific recommendations built for your situation, not a generic framework.
Stay involved through implementation, not just the memo. The work isn't done until it's working.
Whether it's a specific project or an open-ended question, reach out. Most first conversations are quick.
